Policies

Shipping Policy

Thornhill Goods ships Australia-wide from our studio in Nicholls, ACT.

Processing time

Orders are dispatched within 1–3 business days.

Delivery times

  • Metro areas: 3–7 business days
  • Regional: 5–10 business days
  • Remote: 7–14 business days

Costs & tracking

Shipping is calculated at checkout using Australia Post and trusted carriers. Every order ships with a tracking number sent by email.

Missing parcels

If your parcel hasn't arrived, contact hello@thornhillgoods.com. We'll investigate and arrange a replacement or refund if confirmed lost.

Please double-check your shipping address at checkout.

Contact

hello@thornhillgoods.com
+61 485 051 574